My Safe Home (ABN 72 675 368 402) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and how you can contact us about it.

What we collect

When you submit a form on this site (a booking, a contact enquiry, or a portfolio enquiry) we collect the information you provide: your name, email address, phone number, property details, and any message you include. We do not collect payment information through this website.

How we use it

We use the information you submit to respond to your enquiry, arrange a booking, and keep a record of your compliance history if you become a client. Your details are stored in our customer relationship management system so our team can follow up and keep your renewal dates on file.

Analytics

We use website analytics to understand how visitors use this site. Analytics events do not include the personal information you submit in a form; they record actions like page views and button clicks, not names, emails or phone numbers.

Sharing your information

We do not sell your personal information. We only share it with service providers who help us run our business (such as our customer relationship management platform), and only to the extent needed to deliver our service to you.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us at [email protected].

Contact us

Questions about this policy can be directed to [email protected] or 1800 943 708.